Privacy policy

Last Updated: September 2026

At ClothXDeal, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how ClothXDeal (“we,” “us,” or “our”) collects, uses, shares, stores and protects personal information when you visit clothxdeal.com, create an account, place an order, contact Customer Service, or otherwise interact with our website and services.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with ClothXDeal.

Information You Provide

We may collect information that you voluntarily provide when you:

  • Create or manage an account
  • Place an order
  • Complete a payment
  • Contact Customer Service
  • Subscribe to emails or marketing communications
  • Participate in promotions or other website activities

This information may include:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Shipping address
  • Order information
  • Account information
  • Payment-related information
  • Communications with Customer Service
  • Other information you choose to provide

When you place an order, we collect the information reasonably necessary to process your payment, prepare your order, arrange shipping and provide after-sales support.

Information Collected Automatically

When you visit clothxdeal.com, certain technical and usage information may be collected automatically.

This may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Device identifiers
  • Pages viewed
  • Products viewed
  • Search activity
  • Shopping cart activity
  • Checkout activity
  • Referral source
  • Website interactions
  • Approximate location derived from technical information
  • Diagnostic and performance information

This information helps us operate, secure and improve our website and understand how visitors interact with ClothXDeal.

2. How We Use Your Information

We may use personal information to:

  • Operate and maintain ClothXDeal
  • Create and manage customer accounts
  • Process and fulfill orders
  • Process payments
  • Arrange shipping and delivery
  • Provide order tracking
  • Provide Customer Service
  • Handle after-sales requests
  • Communicate about orders and accounts
  • Improve products and website functionality
  • Personalize the shopping experience
  • Analyze website traffic and customer behavior
  • Measure marketing and advertising performance
  • Prevent fraud, abuse and suspicious transactions
  • Maintain website security
  • Comply with applicable legal obligations

Where permitted by applicable law, we may also use aggregated or appropriately de-identified information for analytics, research and business improvement.

3. Orders & Payments

When you place an order, we may collect information necessary to complete the transaction, including your contact, billing, shipping and order information.

Payments may be processed through third-party payment service providers.

Depending on the payment method used, payment providers may collect and process information such as card or transaction details in accordance with their own privacy policies and security practices.

ClothXDeal may not directly receive or store complete payment card information where the transaction is handled by an independent payment processor.

4. Cookies & Similar Technologies

ClothXDeal may use cookies, pixels, tags and similar technologies to operate and improve the website.

These technologies may help us:

  • Keep the website functioning correctly
  • Maintain shopping cart functionality
  • Remember customer preferences
  • Understand how visitors use the website
  • Measure website performance
  • Analyze traffic and conversions
  • Personalize content
  • Measure advertising effectiveness
  • Support remarketing or retargeting campaigns
  • Detect fraud and maintain website security

Some cookies are necessary for website functionality, while others may be used for analytics, personalization or advertising where permitted by applicable law.

5. Analytics & Advertising Technologies

Where enabled on our website, ClothXDeal may use third-party analytics and advertising technologies.

These may include services such as:

  • Google Analytics
  • Google advertising technologies
  • Meta Pixel
  • TikTok Pixel
  • Other analytics, advertising or conversion-tracking technologies

These technologies may collect information about how visitors interact with our website, such as pages viewed, products viewed, shopping activity and purchase-related events.

This information may be used to:

  • Measure advertising performance
  • Understand website traffic
  • Improve marketing campaigns
  • Measure conversions
  • Create relevant advertising audiences
  • Support remarketing or retargeting where permitted

The specific technologies used by ClothXDeal may change over time.

Where required by applicable law, non-essential advertising or analytics technologies will be used subject to applicable consent requirements.

6. Marketing Communications

If you subscribe to our marketing communications, we may send you information about:

  • New products
  • Special offers
  • Coupons
  • Discounts
  • Promotions
  • Shopping recommendations
  • Other ClothXDeal updates

Where required by law, we will obtain your consent before sending marketing communications.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Withdrawing marketing consent does not prevent us from sending necessary transactional communications relating to your orders or account.

7. How We Share Information

We may share personal information with trusted service providers when reasonably necessary to operate ClothXDeal and provide our services.

These providers may assist with:

  • Website hosting
  • Payment processing
  • Order fulfillment
  • Shipping and delivery
  • Customer Service
  • Email communications
  • Website analytics
  • Advertising and marketing
  • Fraud prevention
  • Website security
  • Technical services

We aim to share only information reasonably necessary for the relevant service.

We may also disclose information when required or permitted by applicable law.

8. Shipping & Logistics Providers

To deliver your order, we may provide necessary information to shipping companies, logistics providers, fulfillment partners and local delivery services.

This information may include:

  • Customer name
  • Delivery address
  • Telephone number
  • Email address where necessary
  • Order or shipment information

This information is used to facilitate shipment, customs processing where applicable, tracking and delivery.

9. Legal Basis for Processing

Depending on your location and applicable law, we may process personal information based on:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Our legitimate business interests
  • Protection against fraud and security threats
  • Other lawful grounds permitted by applicable law

EEA & UK Customers

For customers located in the European Economic Area (EEA) or United Kingdom, we process personal information in accordance with applicable data protection requirements, including the GDPR or UK GDPR where applicable.

Where processing is based on consent, you may withdraw your consent at any time.

10. International Data Transfers

ClothXDeal serves customers in multiple countries and may work with service providers located in different jurisdictions.

As a result, personal information may be transferred to or processed in countries outside your country of residence.

Where required by applicable law, we will use appropriate measures designed to protect personal information during international transfers.

11. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

  • Processing and maintaining orders
  • Providing Customer Service
  • Handling after-sales requests
  • Maintaining business and transaction records
  • Preventing fraud and abuse
  • Resolving disputes
  • Enforcing agreements
  • Complying with applicable legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

12. Data Security

We use reasonable administrative, technical and organizational safeguards designed to protect personal information from unauthorized:

  • Access
  • Disclosure
  • Alteration
  • Loss
  • Misuse
  • Destruction

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security.

13. Your Privacy Rights

Depending on your country or region, applicable privacy laws may provide you with rights concerning your personal information.

These may include the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of eligible information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent
  • Request data portability where applicable
  • Opt out of certain marketing communications
  • Lodge a complaint with an applicable data protection authority

Some rights may be subject to legal exceptions or verification requirements.

To submit a privacy request, please contact ClothXDeal using the information provided below.

14. California & Other U.S. Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these rights may include requests to:

  • Know or access certain personal information
  • Correct personal information
  • Delete eligible personal information
  • Obtain a portable copy of certain information
  • Opt out of certain targeted advertising, sharing or other covered processing activities

The availability and scope of these rights depend on your state and applicable law.

We may need to verify your identity before completing certain requests.

15. Children's Privacy

ClothXDeal is intended for adult shoppers.

We do not knowingly collect personal information from children under 16, or another applicable minimum age established by local law.

If we become aware that personal information has been collected from a child below the applicable minimum age, we will take reasonable steps to address the situation as required by law.

16. Third-Party Websites & Services

Our website may contain links to third-party websites, payment services, social media platforms or other external services.

Those third parties operate independently and may have their own privacy policies.

ClothXDeal is not responsible for the privacy practices, content or security of third-party websites and services.

We recommend reviewing the relevant third-party privacy policies before providing personal information.

17. Business & Legal Disclosures

Personal information may be disclosed or transferred where reasonably necessary in connection with:

  • A merger
  • Acquisition
  • Reorganization
  • Sale of business assets
  • Business restructuring
  • Legal proceedings

We may also disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to valid legal requests
  • Prevent or investigate fraud
  • Protect our customers
  • Protect our website and business
  • Enforce our Terms of Service
  • Protect legal rights or safety

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our website
  • Business practices
  • Products and services
  • Technology
  • Legal requirements
  • Privacy practices

When changes are made, the Last Updated date at the top of this page will be revised.

We encourage customers to review this page periodically.

19. Contact ClothXDeal

If you have questions about this Privacy Policy, how ClothXDeal handles personal information, or would like to submit a privacy-related request, please contact us:

ClothXDeal

Website: clothxdeal.com
Email: Clothxdeal.official@outlook.com
WhatsApp: +8613598823126

We will make reasonable efforts to respond to valid privacy requests within the timeframe required by applicable law.